Process refunds directly from Storeganise
**Overview:**
Storeganise now offers a convenient way to process refunds to your customers via Stripe directly within the platform. This feature simplifies the refund process, eliminating the need to access your Stripe dashboard separately.
**How It Works:**
* **Credit Note Handling:** Refunds are processed in Storeganise as credit notes, represented as invoices with negative amounts.
* **Refund Button:** When viewing a credit note invoice in Draft state, you'll find a 'Refund customer' button. Clicking this button will automatically refund the customer the specified amount, all without leaving Storeganise.
* **Seamless Processing:** The associated Stripe payment ID indicates that the refund was processed successfully through your Stripe account, ensuring transparency and accountability.
* **Partial Refunds:** You have the flexibility to split up refunds. For example, you can refund a portion of the credit note in cash by adding a manual payment with a negative amount. Storeganise will adjust the balance remaining accordingly.
To find out more about this feature, check out our [help doc].(https://help.storeganise.com/article/236-process-refunds-for-credit-notes-via-stripe)
Completed Integrations Sep, 23