Prorrata is charged double in already stored items (valet)
Open
Valet storage
padillajulian
Enhance billing logic to prevent redundant prorated charges when customers retrieve items and store new ones within the same billing period. This ensures accurate invoicing and aligns with customer expectations.
Hi @padillajulian thanks for this request. Sleekplan is used as a roadmap for feature requests and your post is related to something more specific to your business. I believe our team are discussing this with you currently via email.
However, if you'd like to add this to our roadmap we could update the post to something like this:
"Enhance billing logic to prevent redundant prorated charges when customers retrieve items and store new ones within the same billing period. This ensures accurate invoicing and aligns with customer expectations."
Does this describe the feature you'd like to see on Storeganise?
@padillajulian you're welcome. I'll edit the post for you now so it reflects the feature request. Make sure to subscribe to this post to receive updates on this feature. Thanks
changed description "Descriptionofproblem:Customerhad1iteminstorageEnhancebillinglogictopreventredundantproratedchargeswhencustomersretrieveitems and wascorrectlyinvoicedinDecemberforstorenewoneswithin the periodof31/12/2023till30/01/2024Thenoursamebillingperiod.Thisensuresaccurateinvoicingandalignswith customer requestedheritemsandorderedsomemoreinJanuary5th2024andwepickeduptheitemsonthe8thandstoredtheminthewarehouse.AfterwardsnowinJanuarythesystemchargedthecustomerincorrectly:Becausetheinvoicechargedaprorrataforthedaysfromthe8thtillthe30thofJan(INCORRECT)Thenitalsoaddedthecargeforthenextperiod(31stJantill28thFeb)CORRECTTheINCORRECTchargeisbecausetheitemthatthecustomerrequestedbackanforthwithinthesamemonth,andthisprorratashouldhavenotbeencalculatedsincethecustomerhadalreadypayedforthewholemonthonthepreviouscharge. "category from "Features" to "Improvements"
0
joe
changed category from "Improvements" to "Valet storage"
Hi @padillajulian thanks for this request. Sleekplan is used as a roadmap for feature requests and your post is related to something more specific to your business. I believe our team are discussing this with you currently via email.
However, if you'd like to add this to our roadmap we could update the post to something like this:
"Enhance billing logic to prevent redundant prorated charges when customers retrieve items and store new ones within the same billing period. This ensures accurate invoicing and aligns with customer expectations."
Does this describe the feature you'd like to see on Storeganise?
Thanks for your feedback.
@joe Yes, thanks, I think this is a good description for what I described. Thanks for your response.
@padillajulian you're welcome. I'll edit the post for you now so it reflects the feature request. Make sure to subscribe to this post to receive updates on this feature. Thanks
changed description "
Descriptionofproblem:Customerhad1iteminstorageEnhance billing logic to prevent redundant prorated charges when customers retrieve items andwascorrectlyinvoicedinDecemberforstore new ones within theperiodof31/12/2023till30/01/2024Thenoursame billing period. This ensures accurate invoicing and aligns with customerrequestedheritemsandorderedsomemoreinJanuary5th2024andwepickeduptheitemsonthe8thandstoredtheminthewarehouse.AfterwardsnowinJanuarythesystemchargedthecustomerincorrectly:Becausetheinvoicechargedaprorrataforthedaysfromthe8thtillthe30thofJan(INCORRECT)Thenitalsoaddedthecargeforthenextperiod(31stJantill28thFeb)CORRECTTheINCORRECTchargeisbecausetheitemthatthecustomerrequestedbackanforthwithinthesamemonth,andthisprorratashouldhavenotbeencalculatedsincethecustomerhadalreadypayedforthewholemonthonthepreviouscharge."category from "Features" to "Improvements"changed category from "Improvements" to "Valet storage"